What Makes Us Different?

Customization

We believe in solutions, not off-the-shelf products.  Every client’s context is different.  Before each engagement we strive to clarify your bigger picture.

To be effective, a consulting intervention has to be connected to a broader business goal - increasing sales, improving customer or client retention, repairing a specific client or alliance relationship, or improving how your deals or partnerships are evaluated and approved internally.

We work closely with you to understand your business challenges and objectives, and design programs or interventions that address them.

Focus

We’re specialists, not generalists. We focus exclusively on our core areas of expertise: collaboration, partnering, negotiation, and relationship management.

We have worked to structure, negotiate, maintain and rehabilitate hundreds of deals, partnerships and relationships across multiple sectors, including technology, financial services, biopharmaceuticals, medical devices, and agrichemicals.

Design

Not all workshops, meetings, or training sessions deliver the same results. We believe that to be worth your time and money, a working session, team intervention, or training program needs to be:

• Relevant — tied to real business goals and measured accordingly.

• Customized to your context — using examples from people’s real-world experiences.

• Credible — by linking to the latest thinking and best practice.

• Engaging — highly interactive, practical, and fast-paced. No lectures!

• Crisp — as short as possible, so that people can get back to work to apply what’s been discussed and learned.

Reinforcement

What happens after a meeting or a training is even more important than what happens during a session. We believe that lessons learned and action plans need to be tracked and followed through.

A few ways in which we support implementation:

• Coaching

• Webinars

• Advanced skills training

• Working sessions for leaders on coaching and mentoring their teams

• E-learning and e-tips